All products presented on the website are downloaded directly from the developer websites and are original. We do not sell any products downloaded from third-party resources.

Support requests are being processed on business days from 9:00 to 18:00 (GMT +3) in the order they were received. Please note that most of them are handled within 24h – 48h, but sometimes (in very rear and complicated cases) you will have to wait 3-5 business days for our response. Of course, we always want to provide our support to you as quickly as possible. However, we understand that, to achieve that goal, we also need to balance our work and life.

We consider a refund within 30 days of purchase on a case-by-case basis and do not offer unconditional refunds. Due to the increasing of frauds in the industry (purchasing a product and then requesting a refund to get the product for free), we only grant a refunds in certain specific cases. The products we provide are digital downloads, and we cannot limit their usage after downloading. Therefore, a refund will only be considered within 30 days after the purchase date. However, you must first contact our technical support. We always try our best to solve such issues for our customers and we will surely issue a refund if we can not help the customer to solve them.

Yes, you can download previously purchased products. The download limit is 30 days from the date of your successful purchase.